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What you get back
after service.

An example report for a substituted service: three attempts on different days and times, a photo at each, the mailing, and the signed proof of service.

Service reportPlaintiff v. DefendantSummons and complaint · Matter 24-0117
Example

Attempts at the home address

  1. 1
    Mon, Feb 1, 20276:42 PM

    No answer at the door

    GPS 37.8044, -122.2712
    Example photo of the door at attempt 1
    02/01/2027 18:42
    37.8044, -122.2712
  2. 2
    Wed, Feb 3, 20277:18 AM

    No answer; lights off

    GPS 37.8044, -122.2712
    Example photo of the door at attempt 2
    02/03/2027 07:18
    37.8044, -122.2712
  3. 3
    Sat, Feb 6, 202712:05 PM

    Left with an adult co-occupant, told of the contents

    GPS 37.8044, -122.2712
    Example photo of the door at attempt 3
    02/06/2027 12:05
    37.8044, -122.2712
Mailed to the same addressMon, Feb 8, 2027First-class mail, postage prepaid
Service completeThu, Feb 18, 202710th day after mailing
Proof of Service of Summons, signedBy the registered process server · Reg. No. ●●●● · county of registration shown
Ready to file

What every report includes.

Every attempt
The date, time, GPS location and a photo of the door, logged as it happens and saved to your matter.
The outcome
What happened at each attempt, and who received the papers if they were left with someone.
Substituted service
The mailing date and the date service is complete, the 10th day after mailing. When you instruct substituted service, the attempts behind it go into a declaration of due diligence.
The proof of service
Completed and signed by the registered process server, with their registration number, ready for you to file.
California’s new service rules for 2027 Request process serving

Common questions

About this example.

All questions
Is this a real report?

No. It’s an example: the names, case, address, coordinates and dates are made up, and the registration number is hidden.

Where do I see my own report?

In your client workspace, under the matter. Attempts and updates appear as the work happens, and the signed proof of service is added when it’s ready.

Why a photo of the door?

From January 1, 2027, California requires a photo of the site of each attempt on the proof of service, stamped with the date, time and GPS coordinates. At a home, it shows the door.